Ammar Masalmah
Systems Engineer
Profile summary
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 9 years.
Career highlights
Defined System Documentation Standards: Developed and implemented comprehensive documentation standards for all system components, resulting in a reduction in troubleshooting time for junior engineers.
Streamlined System Deployment Processes: Developed and implemented a new system deployment methodology resulting in a reduction in deployment time for major application releases.
Optimized Database Performance: Improved query response times through database tuning and schema optimization, resulting in enhanced application responsiveness.
Defined Enterprise System Best Practices: Developed and implemented standardized processes for application deployment and management, resulting in a 15% reduction in deployment time across multiple projects.
Key skills
Professional experience
• Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation. • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects. • Installed, configured, tested and maintained operating systems, application software and system management tools. • Managed use of various types of databases and configured, installed and upgraded new ones. • Communicated status updates to affected parties when issues arose. • Defined enterprise processes and best practices and tailored enterprise processes for applications. • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers. • Managed and monitored all installed systems for highest level of availability. • Created flowcharts, diagrams and LLD documentation. • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance. • Worked on PPM tools to manage and enhance project roles and data. • Consulted regularly with customers on application development project status, new project proposals and software-related technical issues. • Worked closely with other business analysts, and development teams
- Monitored and tested application performance to identify potential bottlenecks,
- develop solutions, and collaborate with developers on solution implementation.
- Worked closely with customers, internal staff and other stakeholders to determine
- planning, implementation and integration of system
- oriented projects.